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GeckoSoft Networking FAQ

General Questions

 

We provide network cabling, Wi-Fi, CCTV, and repair services across Cape Town, including Cape Town CBD, Helderberg, Stellenbosch, Bellville, Parow, Century City, Milnerton, Observatory, Woodstock, Constantia, and Brackenfell.

Do you offer services for both homes and businesses?

Yes, we specialize in network installations and solutions for residential, commercial, and industrial clients.

You can contact us through our website, email, or call us directly. We provide free assessments and quotes based on your specific needs.

Network Cabling & Installations

We install Cat5e, Cat6, Cat6a, Cat7, and fiber optic cabling for high-speed and reliable network performance.

Can you upgrade my existing network cabling?

Yes, we offer network upgrades to enhance speed, efficiency, and connectivity with the latest cabling standards.

The timeframe varies depending on the project size, but most residential installations take a few hours, while commercial setups may take a few days.

Wi-Fi & Wireless Networking

Yes, we design and install Wi-Fi networks for large homes, offices, warehouses, and commercial spaces, ensuring optimal coverage and performance.

Can you fix weak Wi-Fi signals and dead zones?

Yes, we provide Wi-Fi optimization, signal testing, and the installation of additional access points to eliminate weak signal areas.

Yes, we set up secure guest Wi-Fi networks with controlled access and bandwidth management.

CCTV & Security Systems

We install IP cameras, analog cameras, night vision cameras, and smart surveillance systems with remote access.

Can I view my CCTV cameras remotely?

Yes, we configure CCTV systems to allow secure remote viewing from your smartphone, tablet, or computer.

Yes, we offer routine maintenance, troubleshooting, and repairs for CCTV systems to ensure continued functionality.

Network Repairs & Fault Finding

Signs of network issues include slow speeds, dropped connections, inconsistent performance, and frequent outages. Our team can diagnose and fix these problems.

Do you repair both wired and wireless networks?

es, we troubleshoot and repair issues affecting both cabled and wireless networks for homes and businesses.

Yes, we diagnose and repair connectivity problems in CCTV systems to restore security and surveillance functionality.

 

Cable Management & Cleanups

Organized cables improve airflow, reduce clutter, enhance system performance, and make maintenance easier.

Do you provide server room cleanups?

Yes, we organize and optimize server rooms by managing cabling, removing unused cables, and ensuring proper labeling.

Yes, we assess and upgrade cabling to meet modern standards for improved efficiency and scalability.

Contact & Support

You can contact us via phone, email, or our website to book an appointment.

Do you offer emergency network repair services?

Yes, we provide urgent troubleshooting and repair services for businesses and critical systems experiencing network failures.

You can call us, email us, or fill out our contact form on our website for assistance with any inquiries.